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Each character of Gunbound T has a unique account ID. You can verify your account ID in game settings.
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Gunbound T Customer Service Team.
Hello
You can manage the sound configuration in game settings. Turn on or turn off the BGM and SE options as desired.
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Gunbound T Customer Service Team.
Hello
There are restrictions on the use of the game due to abnormal registrations in the game. These restrictions can be imposed for a variety of reasons.
Contact customer center for more information.
Gunbound T Customer Service Team.
Hello
You can change the configuration of the push notifications in game settings.
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Gunbound T Customer Service Team.
Hello
Thanks for reporting the bug.
It would be great if you could send us a picture or a video.
We will do our best to improve it as soon as possible.
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Gunbound T Customer Service Team.
Hello
To report a bad user, please complete the following information:
1. Date of report:
2. Reporting ID:
3. Reporting target ID:
4. Report content : (Please fill out the report in as much detail as possible.)
4.1) related to game abuse (hack, bug)
4.2) behavioral abuse (harassment, insults),
4.3) spam (too many chat, advertising).
5. Attachments (if applicable):
We will review the information submitted to perform the corresponding sanction.
Thanks for supporting the community and the game!
Gunbound T Customer Service Team.
Hello
You can change the language in game settings.
When you select the new language the game will restart and after a few seconds you can enjoy Gunbound T in your favorite language!
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Gunbound T Customer Service Team.
Hello
Please clear your browser cache (this can be found in your browser settings) and reinstall Gunbound T again from your Store.
WARNING: If you are in a guest account, you can lose the progress and registered information when deleting any data, reinstalling the game or device change.
If the problem persists, contact Customer Center.
Have a nice day!
Gunbound T Customer Service Team.
Hello
Competing in Gunbound T gives you fabulous rewards.
To get the special boxes win matches in the "Matching Solo - Pro" mode and at the end of the game, you will be given the rewards.
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Gunbound T Customer Service Team.
Hello
In the store, you can click on the "i" of each item where you will see the probability of obtaining it.
You will also find everything the item has to offer.
Find your favorite items!
Gunbound T Customer Service Team.
Hello
The "UPGRADE" function increases the ability and skill acquired.
You can upgrade with skin pieces, gold and by getting the different achievement rewards.
You can get skin pieces in the Shop, also by obtaining battle box and winning pass rewards.
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Gunbound T Customer Service Team.
Hello
You can redeem coupons in game settings, enter the code and get rewards.
Shortcuts to the Coupon Entry page
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Gunbound T Customer Service Team.
Hello
You can manage your friends in the friends icon on the home screen.
To add a friend, search for their nickname and send them a friend request.
You can check out many other friends on the Find Friends tab, so make many friends!
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Gunbound T Customer Service Team.
Hello
You can change your avatar in the user information section.
Select your favorite avatar and show it to your friends!
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Gunbound T Customer Service Team.
Hello
In Gunbound T you can only use one ID per person, an unique account ID. For these reason, you can not change your ID.
Anyway if you want another ID you would have to create a new account. However you can change your nickname, which is visible to your friends.
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Gunbound T Customer Service Team.
Hello
Stay tuned for updates that will bring new surprises!
You can find more information about the game in our official social media (facebook)
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Gunbound T Customer Service Team.
Hello
Paid products available on Gunbound T are sold in accordance with the policies of each Store.
However, there may be some difference in the amount at the time of purchase, due to the exchange rate or any fees for the selected method.
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Gunbound T Customer Service Team.
Check first to see if there are any problems depending on the payment method and contact the market that you use if there is a continuous payment error.
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Gunbound T Customer Service Team.
Hello
Please first check your mailbox.
If you can not find your item on your mailbox, please give us the information detailed below, so we can help you.
1. User ID:
2. Product purchase time:
3. Number of shares:
4. Order amount or product name:
Also you can check your Google's order number
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Gunbound T Customer Service Team.
Hello
Please first check your mailbox.
Only Apple handles payment and refund details. Please contact the Apple Customer Service Center.
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Gunbound T Customer Service Team.
Hello
You can change your payment methods in the payment section of your Store.
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Gunbound T Customer Service Team.
Hello
In this case, the payment is made through the platform in use when purchasing payment products and we do not have those details so we can not help you.
Please contact your Store directly so they can help you.
Gunbound T Customer Service Team.
Hello
Notice that when you register or change your credit card information for payment, a dollar amount may be approved according to the store policy, but it is a test payment and the amount will be cancelled normally.
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Gunbound T Customer Service Team.
Hello
Remember that all payments are made through your Store.
To avoid theft or fraudulent situations do not give your data to other people and much less the details of your payment methods, such as card number or password.
If you have any other questions, we are here to help you.
Have a nice day!
Gunbound T Customer Service Team.
Hello
Please first try to reinstall the game.
If you can not find your item, please give us the information detailed below, so we can help you.
1. User ID:
2. Product purchase time:
3. Number of shares:
4. Order amount or product name:
Gunbound T Customer Service Team.
Hello
All purchases of cash items in the game are made through the Store.
To purchase cash items, first register a payment method in your Store, make sure you have available credit and then you can purchase different items.
Have a nice day!
Gunbound T Customer Service Team.
Hello
You may experience network and disconnection problems due to various factors, here are some recommendations to help you enjoy a better experience:
1.Take into account the saturation of the network you are connected to.
2.Periodically check the memory space of your device.
3.You can clear the cache and data to free up memory.
4.You can delete and reinstall the game if there is a problem.
WARNING: If you are in a guest account, you will lose the progress and registered information, keep this in mind when deleting any data or reinstalling the game.
Have a nice day!
Gunbound T Customer Service Team.
Hello
Below you will find the specifications required for Gunbound T:
- For Android: Android 5 or greater, Memory 1GB RAM or more, Storage space 1GB or more.
- For iOS: iOS 11 or greater, Memory 1GB RAM or more, Storage space 1GB or more.
Gunbound T is intended for all users and most devices.
But if the device does not support it, remember that you can also enjoy Gunbound T on emulators.
Have a nice day!
Gunbound T Customer Service Team.
Hello
You can try the following options for a successful download:
1. Free the saturation of the network you are connected to.
2. Check the memory space of your device.
3. You can clear the cache and data to free up memory.
4. Delete and reinstall the game.
WARNING: If you are in a guest account, you will lose the progress and registered information, keep this in mind when deleting any data or reinstalling the game.
Contact the customer service center if it is not installed after using the methods mentioned above.
Have a nice day!
Gunbound T Customer Service Team.
Hello
If the Open button, not the Update button, is checked when automatic updating or moving to the market, proceed as shown below:
1. Power off and restart the device.
2. Go to the market where you installed the game, search for the game, and then select the Update button.
3. Play the game after the update is complete.
※ Different devices may experience different timing of market updates.
Have a nice day!
Gunbound T Customer Service Team.
Hello
You can also enjoy Gunbound T on a PC!
To do this, you only have to download an emulator like BlueStacks, Nox, etc... and download the game from its store.
Have a nice day!
Gunbound T Customer Service Team.
Hello
You can use the game right away without a separate account link.
However, if you use a guest account, the game record may be lost due to mobile device changes, game reinstallations, and updates, so it is recommended to use the game after linking for safe account protection.
Have a nice day!
Gunbound T Customer Service Team.
Hello
You can join the game as a guest and also you can register with your Google, Facebook or Apple account.
WARNING: If you are in a guest account, you can lose the progress and registered information when deleting any data, reinstalling the game or device change.
To protect your valuable game information, please join through an account linkage as much as possible.
Have a nice day!
Gunbound T Customer Service Team.
Hello
We can not proceed with your request.
The required information cannot be provided because all the information of the accounts linked to Gunbound T is encrypted and stored.
Gunbound T Customer Service Team.
Hello
If you are in a guest account, you can lose the progress and registered information when deleting any data, reinstalling the game or device change.
The information lost can not be recovered.
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Gunbound T Customer Service Team.
Hello
New accounts can be created after account withdrawal.
Notice that guest accounts can not be recovered after withdrawal.
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Gunbound T Customer Service Team.
Hello
The information on the linked account is stored encrypted, so it is difficult for us to check it, and we ask you to use the customer center on each platform.
Here you can find the different platforms to recover your account:
Have a nice day!
Gunbound T Customer Service Team.
Hello
This is a new version of Gunbound, so it is not possible to link your account with previous versions.
But, you can have fun in Gunbound T with your friends!
Have a nice day!
Gunbound T Customer Service Team.